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Our vision

For a public transport network that supports a sustainable future, a thriving regional economy, and everyone going places
Moving people, moving forward

Making public transport great for our environment, economy and communities

Customers on a new Metro
Underpinning our approach

Our values

Three core values underpin our everyday decisions and our long-term planning:

We care

About our customers, our people, our environment, and our future.

We deliver

Consistent, user-friendly services that offer an efficient, affordable, more sustainable alternative to the car.

We adapt

With agility, collaboration, and resilience.

Two men on a bus
Strategic alignment

Turning ambition into action

We’re working to a strategic corporate plan to realise our vision, created in partnership with the North East Combined Authority and informed by comprehensive research, evidence and best practice.

Making an impact

How our vision is coming to life

Right across the region, from improving accessibility to reforming our bus network, relocating the North Shields Ferry landing and extending Metro to Washington, our projects are on track to help more people do more, while relying less on cars.

A bus driving down a road
A nexus employee laughing
Powering our plans

A can-do community

Who brings our vision to life? A community of doers: the drivers, engineers and cleaners, customer service advisors, train planners and boatmasters who keep our region moving forward with a smile.