Our vision
Making public transport great for our environment, economy and communities
Our values
Three core values underpin our everyday decisions and our long-term planning:
Turning ambition into action
We’re working to a strategic corporate plan to realise our vision, created in partnership with the North East Combined Authority and informed by comprehensive research, evidence and best practice.
How our vision is coming to life
Right across the region, from improving accessibility to reforming our bus network, relocating the North Shields Ferry landing and extending Metro to Washington, our projects are on track to help more people do more, while relying less on cars.
A can-do community
Who brings our vision to life? A community of doers: the drivers, engineers and cleaners, customer service advisors, train planners and boatmasters who keep our region moving forward with a smile.