The platform displays are not yet working after the control room upgrade on Sunday. We are getting these switched across asap - until then use timetable posters and listen for announcements.

Updated at 20:30, Monday, 13 August 2018

 

When we are running a good service the status will show as ‘No Metro disruptions’. Any delays (less than 15 minutes) to service will be announced via the station PA system and passenger information boards. If delays occur resulting in trains running more than 15 minutes later than advertised the status will be updated by an automatic travel alert system.

- No trains South Gosforth - Shiremoor 19 August

On Sunday 19 August until about 6.15pm.  To allow for maintenance work.  A replacement bus service number 900 will be running between South Gosforth and Shiremoor (turning at Regent Centre).  Your journey will take longer so please allow extra travel time.  For help planning your journey call 0191 20 20 747 (open Monday to Friday 8.00am - 6.00pm) or use the Live Travel Map.



- Monument lift maintenance 30 and 31 August

Monument platform lift will be out of use from 9.00pm Thursday 30 August until 7.00am Friday 31 August to allow for maintenance work. 
Anyone requiring step free access who wishes to travel to or from Newcastle city centre are advised to use Haymarket, Central Station or St James. 
For help planning your journey call 0191 20 20 747 (open Monday to Friday 8.00am - 6.00pm).



- Jesmond station closure 31 August - 3 September

The station will be closed from 9.00pm Friday 31 August until 5.00am Monday 3 September to allow for station maintenance work.  During the closure trains will run through the station without stopping.



- No trains Hebburn - South Shields 2 September

On Sunday 2 September until about 6.40pm.  To allow for maintenance work.  A replacement bus service number 900 will be running in the affected area.  Your journey will take longer so please allow extra travel time. For help planning your journey call 0191 20 20 747 (open Monday to Friday 8.00am - 6.00pm) or use the Live Travel Map.



- Great North Run Temporary station closures

To assist with the movement of passengers, improve crowd control and manage the queues the following station closures will be required.

  • Haymarket - no entry (exit only) from 8.00am until 10.40am.  Please use Monument.
  • Jesmond and Manors - closed from 10.40am until early afternoon.  Please use Haymarket or Monument.
  • Chichester - closed from 1.00pm until early evening.  Please use South Shields.

For more Great North Run travel information click here.



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Bank Holiday Monday 27 August

Trains will run to a Saturday service with some minor changes to train times.  Details of the changes below.

Great North Run 9 September

Extra train services will be running.  Trains and stations will be very busy so please leave extra time for your journey.  For more Great North Run travel information click here.