Station is terminus with single platform located on bridge above King Street.
Direct access to station is via entrances at King Street and Keppel Street (Bus Station).
There is a third entrance approximately 100m (110 yards) away adjacent to a public car park on Mile End Road.
Two car parks maintained by South Tyneside Council located to the Mile End Road entrance. The first car park has 60 unclassified parking bays and the second adjacent has 10 designated accessible parking bays.
Access to ticketing areas
King Street and Keppel Street entrances each have a flight of stairs to a common landing, and a further flight of stairs from the landing to the ticketing area.
Lift from ground level at King Street/Keppel Street with short walkway to ticketing area.
Mile End Road entrance has ramp access to ticketing area.